Customer Service Number
General questions and reservations
1-800-435-9792Published airline contact. Booking, change and refund eligibility depend on the ticket and its original issuer; this is not a separate refund hotline.
Toll-free in the listed region. Mobile airtime or international charges may apply.
Thistle Crossing Contact Guide is an independent directory, not Southwest Airlines’s customer service team. The numbers above belong to the company, not this directory.
Southwest’s general questions and reservations number is listed separately from Rapid Rewards, baggage and package-travel routes. Its web resources also distinguish changing a flight, cancelling a reservation and requesting a refund.
Check the country and department next to a number. A reservations line may not handle baggage claims, bank cards or a travel agency’s ticket.
Open the airline’s own contact page to see its current chat, forms and country-specific options. An email form or social profile is not necessarily monitored for urgent travel.
See Southwest Airlines contact optionsFIND THE RIGHT ROUTE
Ask about a different flight, a ticket exchange or a change to an existing booking. Fare differences and ticket rules may apply.
1-800-435-9792General reservations / service lineManage your bookingCheck your ticket conditions before cancelling. If a travel agency issued your ticket, contact the seller about the next step.
1-800-435-9792General reservations / service lineOpen the airline’s cancellation helpThe airline or ticket seller decides eligibility. A cancelled flight or booking does not always result in a cash refund.
Open official refund guidanceUse the airline’s own online route. No separate refund phone is listed here.Calls go directly to the listed airline. This guide cannot change tickets, submit refunds or access your booking.
Use the department label to find the right team. Check the region and source before making a call or opening an online service.
Published airline contact. Booking, change and refund eligibility depend on the ticket and its original issuer; this is not a separate refund hotline.
Source · Checked 2026-09-24Thistle Crossing Contact Guide is independent and is not affiliated with Southwest Airlines. We cannot access accounts, make reservations or resolve company support cases.
For a flight booking, start with the ticket seller or the airline’s reservations route. For a missing bag, use the baggage contact and keep the baggage-tag reference handy. Submit private booking details only through the provider’s official service.
SPECIALIST CONTACTS
Chase
Chase services Southwest Rapid Rewards credit card accounts. For other card-specific enquiries, use the number on your card or statement. Airline booking and loyalty enquiries belong with Southwest.
Open Chase informationSource · Checked 2026-09-20Southwest Airlines
Contact Southwest about membership and points. Chase-issued credit card billing uses the separate issuer contact.
Open Southwest Airlines informationSource · Checked 2026-09-20Southwest Airlines
Find Southwest travel-management information, GDS guidance and business support routes on the airline website.
Open Southwest Airlines informationSource · Checked 2026-09-20Getaways by Southwest
Use the Getaways contact for eligible flight-and-hotel package bookings and package changes. The general flight line and Chase card line serve other requests.
Open Getaways by Southwest informationSource · Checked 2026-09-24Southwest Airlines
Use the airline contact directory to choose the country and service you need. A city name in a search does not establish a public airline ticket office or a separate local phone number.
Open Southwest Airlines informationSource · Checked 2026-09-20Southwest Airlines
Consult the refund form and eligibility information after reviewing the booking. A cancellation does not by itself confirm a cash refund.
Open Southwest Airlines informationSource · Checked 2026-09-20Southwest Airlines
Southwest explains assistance available to passengers with disabilities and how to request help from its team. Review the airline’s own guidance for your specific need.
Open Southwest Airlines informationSource · Checked 2026-09-24Southwest Airlines
Southwest lists contacts by calling country. Some numbers require a landline; use the number designated for your country rather than treating the US line as local.
Open Southwest Airlines informationSource · Checked 2026-09-24Southwest Airlines
Search Southwest’s airport information for terminals, ticket-counter guidance, arrival times and services at your departure airport.
Open Southwest Airlines informationSource · Checked 2026-09-24Southwest Airlines
This page provides Southwest’s investor-relations address and email. It is for shareholder or investor matters, not a substitute for flight customer service.
Open Southwest Airlines informationSource · Checked 2026-09-24