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EVA Air

Customer Service Number

EVA Airevaair.com
TOLL-FREECOMPANY-PUBLISHED NUMBER

Reservations and customer service

1-800-695-1188
United States24 hours daily; Chinese and English

General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.

Official sourceChecked 2026-09-20

Toll-free in the listed region. Mobile airtime or international charges may apply.

Thistle Crossing Contact Guide is an independent directory, not EVA Air’s customer service team. The numbers above belong to the company, not this directory.

Choose the right EVA Air contact

EVA Air’s published US reservations contact is supported by separate booking-view, cancellation and refund-application links. Each route is labelled so that a reservation enquiry is kept distinct from a request to return funds.

Prepare for the call

  • Distinguish cancelling the reservation from completing a refund application.
  • Use the source shown beside +1 800-695-1188 to check its listed region and purpose before calling.

Check the country and department next to a number. A reservations line may not handle baggage claims, bank cards or a travel agency’s ticket.

Use the airline’s online help

Open the airline’s own contact page to see its current chat, forms and country-specific options. An email form or social profile is not necessarily monitored for urgent travel.

See EVA Air contact options

FIND THE RIGHT ROUTE

Booking changes, cancellations and refunds

Change or rebook a flight

Ask about a different flight, a ticket exchange or a change to an existing booking. Fare differences and ticket rules may apply.

1-800-695-1188General reservations / service lineManage your booking

Request or check a refund

The airline or ticket seller decides eligibility. A cancelled flight or booking does not always result in a cash refund.

Open official refund guidanceUse the airline’s own online route. No separate refund phone is listed here.

Calls go directly to the listed airline. This guide cannot change tickets, submit refunds or access your booking.

Contact channels for EVA Air

Use the department label to find the right team. Check the region and source before making a call or opening an online service.

Reservations and customer service

US· 24 hours daily; Chinese and English

General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.

Source · Checked 2026-09-20

Thistle Crossing Contact Guide is independent and is not affiliated with EVA Air. We cannot access accounts, make reservations or resolve company support cases.

Have the right details ready

For a flight booking, start with the ticket seller or the airline’s reservations route. For a missing bag, use the baggage contact and keep the baggage-tag reference handy. Submit private booking details only through the provider’s official service.

SPECIALIST CONTACTS

Find a specialist department.