Changes & Cancellations Number
Customer contact centre — US local-rate number
1-516-622-4222General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.
Thistle Crossing Contact Guide is an independent directory, not Aer Lingus’s customer service team. The numbers above belong to the company, not this directory.
AN EXISTING TICKET
Aer Lingus publishes separate instructions for changing and cancelling a booking. Open the route that matches your request and check who issued the ticket before proceeding.
Start with Aer Lingus’s official booking or help resource below to find the route for your ticket. Look at the replacement flight and any fare difference before accepting a change.
A cancellation may lead to a credit, a refund or no remaining value, depending on the ticket and circumstances. Read the options shown by the airline or ticket seller before confirming.
Keep the cancellation confirmation. A refund request may be a separate step, and this directory cannot approve or process it.
Official change and cancellation guidanceOfficial refund informationAn airline-initiated schedule change is different from choosing to cancel your own trip. Check the message from Aer Lingus, retrieve your reservation and review the alternatives it offers before making changes.
This page is a contact guide, not a live cancellation feed. Confirm the status of a particular flight on the airline’s website or in its app.
Check the airline’s current help options